Welcome to Jamuna Ravi's expert channel on the Banking and Capital Markets industry for the Business Intelligence Network. As financial services firms look to expand their client base, balance know-your-customer (KYC) and risk management issues, and increase overall efficiency, the proper implementation of business intelligence tools and frameworks becomes a critical issue. On a regular basis this channel will focus on providing coverage of business and technical topics related to business intelligence, data warehousing, and data integration targeted towards the financial sector. We are committed to being the one-stop-shop for our readers on trends, challenges, and issues facing the industry. Over time, we'll accumulate papers, articles, and resources to help you see how business intelligence and information technology can be used to address various challenges within the industry. I hope you find this channel relevant, informative, and engaging. Please contact me with your ideas and suggestions at jamuna_ravi@infosys.com.

Jamuna Ravi is Vice President and Delivery Head for the Banking and Capital Markets (BCM) group, North America at Infosys Technologies Limited. BCM is the largest vertical of Infosys with more than 16,000 consultants, business analysts, technology architects and software professionals. Her teams are based primarily out of seven locations in India, different customer locations in the U.S., UK and APAC regions. She has more than 20 years of experience in the IT industry and is currently based out of Bangalore, India.

Jamuna has been a part of several organizational change initiatives in Infosys such as developing data warehousing and business intelligence as a service offering, employee certification, differentiation of services offered, trusted ADM. She is the guiding and driving force of innovation in Banking and Capital Markets, has published papers in various engineering journals and given talks for various IT and management institutes.