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Rajgopal Kishore

Welcome to my blog. I wish to share best practices, insights and trends on business intelligence (BI). To me BI is about measuring your business, discovering performance levers and enhancing business performance. Effective BI is a closed-loop feedback system that learns constantly and is reoriented based on performance improvements.

Tools and technology are part of the solution but are not the solution in themselves. Too many organizations have all the right tools, technologies and technical skill sets but still fall short of effecting performance improvement.

This blog is about the problem-solving approach required to make BI impact business performance. My blogs share my personal insight gleaned by consulting with Fortune 1000 organizations and creating world-class SI practices. Some of the themes I write about include:

  • Gaps in current tools and technologies
  • Suggestions around organizational structures and skills
  • Making IT successful in BI
  • Client experiences - both good and bad

Join me in this endeavor.

About the author >

Rajgopal Kishore is an accomplished industry leader with more than 20 years of experience. He consults with Fortune 1000 clients around IT and BI strategy. He has jumpstarted and scaled IT/BI consulting practices at top-five outsourcing/system integration companies. His personal passion is to help clients realize business value from technology and outsourcing decisions. Over the last decade, Kishore has consulted on enterprise architecture, IT optimization, architecting complex transaction systems, performance assessments, IT strategy and BI strategy. While building consulting and solution delivery organizations, Kishore has relentlessly focused on listening to clients and providing solutions to real client needs as opposed to articulated requirements. In his last stint at a major IT outsourcer, Kishore felt a need to reorient team members to consultative engagements and, as a result, he created a game-based and case study-based consulting workshop. You can contact him at

Who is a Business Analyst?

The traditional definitions:

  • Helps define functional requirements - what should this transactional system perform?
  • Works with business processes, performs process modeling and models use cases
  • Understands the business and helps bridge the gap between business users and those who develop transactional systems

In contrast, who is a BI Business Analyst?

In my opinion, a BI Business Analyst needs to be viewed differently.

  • Helps define information requirements. Helps envision KPIs, metrics, dashboards and other methods that help measure, visualize and manage business outcomes
  • Helps define analytical data models - those data models that help in visualizing information and decision making
  • Builds consensus between the ideal information requirements and available information - on aspects of availability, latency, quality and degree of integration.
  • Is well informed about viewing and visualizing information in a way to create value and insights to business users
  • Understands business measures, and bridges the gap between business users and those who develop BI applilcations


Posted April 2, 2010 5:37 AM
Permalink | 3 Comments |


To add on a BI Business Analyst is different in the following aspects:

1) Consult and solutionize clients on their business pains. Address business as well as Technology issues.

2) Social Media (Text Mining, Web Mining, Data mining)

a) Utilize the Next Generation marketing tool: Social Media and identify new market opportunities.

b) Assist clients in understanding the sentiments of their customers and enable them to cater to individual needs of a customer.

c) Mine unstructured and structured data develop new trends in the industry.

3) Other areas of expertise will include : Balanced Score Card implementation, EPM/CPM

They should also be on the lookout for latest trends in their functional domain and also BI domain, to enrich the developed analytical data model.

How can we use BI in Social Intrusion Detection?

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